OPEN DOOR POLICY

We maintain an open door policy for parents. This means that you are always welcome to call or drop in to see your children at any time during regular childcare hours. We would appreciate your taking into consideration our schedule when dropping in or calling, and remember that visitors usually cause children to react in an excited manner that does not normally occur.

Communication

Communication is very important to us. When we accept a new family into our business, we like to be sure that we can share openly any concerns or questions that may arise. It is important that there is a similar childcare philosophy between us. We welcome questions, feedback or discussions of any kind that are oriented towards a positive outcome for the child(ren). Sensitive issues will be discussed in private outside of regular childcare hours either by telephone or conference. Conferences will not be scheduled as a routine part of your child's care; however, should you like to have a conference, you may request one at any time.

  • Parents of infants will receive a daily note. Some typical things you may find on this paper would be feedings, diaper changes, schedule, temperament, and things to remember.
  • Parents of toddlers will also receive a daily note. Some typical things you may find on this paper would be things to remember, rest schedule, activities, temperament, and meals.
  • Parents of preschoolers and older children will not receive a daily note unless there is an unusual reminder or a situation we need to make you aware of.

You are encouraged to call at any time between the hours of 7:00 a.m. - 6:00 p.m. If you call during the day, please be aware that we may be busy with the children and may not be able to answer the phone. If you leave a message on the voice mail, we will call you back as soon as possible. The best time to call during the day is during our daily quiet time. We are looking forward to a terrific relationship with you and your child!

PARENTAL INVOLVEMENT

There will be times and ways you can get involved in your child's childcare experience. You are welcomed and encouraged to participate in any or all of these. Some examples of ways to be involved include:

  • Chaperoning on field trips
  • Lending objects for units of study
  • Coming and talking about your job, when asked
  • Helping your child at home with the concepts we are studying
  • Helping your child prepare for "Show and Tell"
  • Helping to provide treats or other items for our parties

BIRTHDAYS & PARTIES

Each child's birthday is his/her "Special Day." We will buy the child a gift that is from all of us. If you feel you must purchase a personal gift for the birthday child, we ask that you give this outside of the childcare facility. It will be your responsibility to provide a cake, cupcakes, or treats for your child's special day. We will let you know which day we will celebrate. We also have holiday parties occasionally throughout the year. Signup sheets will be posted at the front door for your assistance with these days as needed on a voluntary basis.

HOUSE RULES

Please respect our profession, our facility, and our staff. The respect that you show us, including our facility, furnishings, equipment, yard, and other children will help your child show respect as well. There are certain house rules that all children will be taught and expected to follow. In addition, although we realize that we must expect a certain amount of wear and tear where children are concerned, we do not want to have our facility "demolished".

The following rules are enforced for the safety and well being of everyone. There will be no running permitted in the classroom. Hitting, pushing, biting, grabbing, kicking, spitting, or pinching other children/infants/adults will NOT be allowed. No standing or climbing on chairs, tables, or furniture. There will be no use of obscene, derogatory or disrespectful language. Children may not walk around the room with food, cups or bottles. Children are not permitted to lift and/or carry other children while in our care. Respectful treatment of other people and all property, toys, and furniture is expected. Willful destruction of property will be charged to the parent at the cost to replace the item. Toys are meant to be played with, and if they break, it is most likely from wear and tear. Please support us in the enforcement of these rules, in order to create a better environment for all.

No smoking is permitted on the premises.