Your specific rates will be outlined in your Contract and Rate Agreement. Payment is payable in advance and is due no later than drop off time on the first contracted care day of each week, unless another arrangement has been agreed upon. If this day is a holiday, payment is expected on the previous day. If you go away on vacation, payment is due BEFORE you leave. In cases of illness, your payment is still expected unless other arrangements have been previously made.
Payments may be made by check, cash, or credit card. Checks must be dated for the day they are due, no post-dated checks will be accepted. There will be a late fee of $15 for each day that payments are received late. Repeated late payments may be grounds for termination. We will give you a minimum of two-week's notice of any increases in your childcare fee.
If a check is returned for non-sufficient funds, you will be required to pay all fees that incur as a result of the returned check. Childcare services will be immediately halted until full payment of tuition and NSF charges has been made, in CASH. In addition, we will only accept cash or automatic withdrawal payment from you from that point forward.
We will supply you with a year-end summary of all daycare fees paid during the year for tax purposes. This will be given to you in January each year or when services are terminated. You may request a statement at any time.
The late fees will be as follows: You will be charged an overtime rate of $5.00 per child per every 15 minutes that you are late past our 6:00 PM close time.
There will be no refunds or adjustments made to your child care fee for your time missed due to illness, holidays, or days off. A place has been reserved for each child that cannot be filled on a short-term basis.
In cases of potential absence due to maternity or extended leave from your job, we still require full childcare rate payments for the entire time of your absence to hold your child’s position. In cases of maternity leave where you will be placing the new baby into our care, you will be required to fill out all necessary enrollment forms no less than two weeks prior to the baby’s starting date. A security deposit is also required at this time equal to the difference of your new weekly rates with 2 children in care and your current rate.